King Suite
- 1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Jm Marvel Hotel & Spa
A 4-star hotel in the heart of Hoan Kiem, near Vietnamese craft shops and casual bars.
- Central Hoan Kiem location
- Spa & wellness centre
- Free Wi-Fi in rooms
9.3
Perfect
721 reviews
Booking.com 9.3 · 721 reviews
About
Jm Marvel Hotel & Spa
Jm Marvel Hotel & Spa is a 4-star property on Hang Da street in Hoan Kiem, Hanoi's historic centre. The area is known for its Vietnamese craft shops and casual bars, and the hotel sits close to the lake and old town attractions.
The hotel offers a range of accommodations, from Deluxe Rooms to Family Suites, and includes a spa with a steam room and massage services. An on-site restaurant serves breakfast, and the 24-hour front desk can help with tours and airport transfers.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Outstanding staff and service — Guests consistently praise the helpful and friendly team, with staff going out of their way to recommend local attractions and tours.
- Spacious, comfortable rooms — Rooms are described as clean, nicely decorated, and well-sized, with comfortable beds that make for a restful stay.
- Central Hoan Kiem location — Steps from the lake, old town, and key sights, with easy access to craft shops and bars. Public parking is available nearby.
–
Worth weighing
3 to weigh- No pets allowed — If you're travelling with a pet, this hotel isn't suitable—policies are strict on this.
- Limited check-in window — Check-in is only possible between 14:00 and 23:59, so late-night arrivals after midnight won't be accommodated (though the front desk is 24-hour).
- Some rooms have no view — Standard guest rooms face the street, which could bring noise, while a few categories lack the city views that others enjoy.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed
Family Queen Room
- 2 Queen Size Beds
Deluxe Room
- 2 Single beds or 1 Double bed,2 Single beds
Honeymoon Suite
Family Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Guest Room
- 1 King-size bed
- Street view
- Shower
- Heating
- Balcony
Superior Family Room
- 1 Double bed,1 King-size bed
- Shower
- Heating
- Air conditioning
Suite
- 1 King-size bed
- City view
- Shower
- Heating
- Air conditioning
Honeymoon Room
- 1 King-size bed
- City view
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Lift
- Safe deposit box
- 24-hour reception
- Luggage storage
- Car hire
- Laundry
- Tours/Ticket assistance
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Special diet menus
- Children's buffet
Wellness
- Spa & wellness centre
- Steam room
- Massage
Room Amenities
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Free toiletries
- Electric kettle
- Dryer
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Services
- Free Wi-Fi in rooms
- Express check-in/ -out
- Paid airport shuttle
- Room service
- Housekeeping
- Welcome drink
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.3/10 from 721 reviews
Booking.com · 9.3 · 721 reviews
9.3Verified guest“Our Double or Twin Room was spotless, roomy, and attractive, with very comfortable beds that ensured a restful night. Breakfast offered many tasty choices, and the staff, particularly Thom, were invaluable in suggesting local sights and tours. Their kindness stood out.”
9.3Verified guest“We only caught a few hours' sleep in the superior family room, but the bed was cosy and we loved it. The location was superb, right by the lake and the central tourist hub, and handy for trips to Ha Long Bay and Hai Phong.”
9.3Verified guest“Everything met our expectations, and the views over the old town were stunning. Being near the lake, museums, sights, and the city centre made exploring effortless.”
9.3Verified guest“A prime central location in a pleasant area, perfect for wandering and soaking up the local vibe. Breakfast was exceptional, and our room felt high-class with beautiful decor.”
9.3Verified guest“The staff were friendly and top-notch, and the public parking nearby was convenient. The service was great. The location was especially good, close to an ornate restored 12th-century shrine, and the area was nice, right by the Temple.”
9.3Verified guest“The room was clean and nicely furnished.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits on Hang Da in Hoan Kiem, an area filled with Vietnamese craft shops and casual bars. Stroll the nearby streets to experience local life and find street food and souvenirs.
Hoan Kiem Lake: Just a few minutes' walk away, the lake is a focal point of Hanoi. Guests mention being close to the lake and the central tourist area, making it easy to explore.
Historical Sites: Within easy reach are museums, the old town, and an ornate restored 12th-century shrine. The hotel is also convenient for day trips to Ha Long Bay and Hai Phong.
16 Hang Da, Hoan Kiem, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 40 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is from 11:00 to 12:00.
Does the hotel allow pets?
No, pets are not allowed at Jm Marvel Hotel & Spa.
Is parking available?
Yes, the hotel offers parking, and guests have noted public parking is nearby.
Does the hotel have a spa?
Yes, there is a spa and wellness centre with a steam room and massage services.
Are family rooms available?
Yes, there are Family Queen Rooms, Superior Family Rooms, and Family Suites with various bed configurations.
The bottom line
A well-rated central Hanoi hotel with genuinely helpful staff, comfortable rooms, and a spa. Ideal for travellers who want to be in the heart of the old town and value service, though light sleepers or pet owners might need to weigh the trade-offs.
9.3Strong choice for a central, service-first stay in Hanoi.
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